- Opportunity to join a vibrant and supportive culture
- Ongoing professional development
About Our Client
Our client is a leader in their field, who has a large presence across Australia. Known for their quick turnaround times and outstanding customer service, they are looking for a new Scheduling Administrator who shares the same values. This full-time role is a great opportunity to start in a new permanent, full-time role in a high-performing, friendly and enjoyable Melbourne Tullamarine office.
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Job Description
You will:
- Scheduling work for, Drainers, Apprentices and Labourers and ensuring integrity of Work Management System
- Co-ordinating communications and resolution of day to day queries and issues with Customers and internal stakeholders
- Managing files on calendar pre-empting following weeks (i.e. if we have apprentices at trade school)
- Ordering of materials to site
- Following up jobs with Beston Supervisors for clarification
- Confirming jobs ready with building supervisors for the next day (ie, bored piers poured, etc)
- Manage queries from on site Supervisors
- Communicate updates & prioritising with Supervisors
- Monitoring outstanding Extra to Schedule (ETS's) and chasing clients for Purchase Orders (PO).
- Thinking practical and cost effective for jobs on site and how to schedule around to benefit labour time
- Provide information for on site teams before jobs goes out
- Investigating Request for Credit
- Process updates & invoicing
- Processing QA's
- Notify building supervisors if jobs are rolling out or completed.
Qualifications:
- Tertiary Qualifications in Accounting, Business Management or similar
- Effective communications and time management skills
- Experience in scheduling would be ideal.
- Have advanced computer skills.
The Successful Applicant
We are looking for a dedicated Customer Care Officer, who has a passion to deliver to learn and deliver outstanding customer service every day. You will need to demonstrate a high attention to detail, especially with entry data and sensitive client information. This is a fast-paced role, where you'll be working with clients over the phone, email, and web chat. This role will be required to working Monday - Friday, full-time hours on-site in the Melbourne office.
What's on Offer
You would be joining an already established team that values, respect, care, and teamwork plus additional benefits of:
- Melbourne CBD location.
- Full-Time, Monday - Friday.
- $60K Plus Superannuation.
